Privacy Policy - Caravan Helsinki

Privacy Policy

Last updated: 03.02.2026

1. Controller of Personal Data

Caravan Helsinki is operated by a private individual:

Name: Joona Taskinen

Address: Sörnäistenkatu 19 B 21, 00580 Helsinki, Finland

Phone: +358 50 4633 591

Email: taskinenjoona@gmail.com

As the operator of Caravan Helsinki, I act as the data controller for the personal data described in this Privacy Policy.

2. What Personal Data We Collect

We collect personal data necessary to provide camper rental services.

This may include:

  • Full name
  • Address
  • Email address
  • Phone number
  • Date of birth or Personal identity number (when required for rental agreement)
  • Driver’s license information
  • Payment information
  • Rental history
  • IP address (via website hosting or analytics tools)
  • Communication records (email, WhatsApp, phone)

We do not intentionally collect sensitive personal data.

3. Purpose of Processing Personal Data

Personal data is processed for the following purposes:

  • Managing reservations and rental agreements
  • Verifying identity and driver eligibility
  • Processing payments
  • Handling insurance matters and damage claims
  • Customer communication
  • Legal compliance (e.g., accounting and taxation obligations)
  • Website functionality and security

4. Legal Basis for Processing (GDPR Article 6)

We process personal data based on:

  • Contractual necessity (to fulfill the rental agreement)
  • Legal obligation (e.g., accounting and tax law requirements)
  • Legitimate interest (e.g., preventing fraud, ensuring vehicle safety)
  • Consent, where applicable (e.g., marketing communications)

5. Data Retention

Personal data is retained:

  • Rental agreements and accounting records: as required by Finnish accounting law (currently 6 years)
  • Damage and insurance-related records: as long as legally necessary
  • Marketing communications: until consent is withdrawn

Data is deleted or anonymized when no longer necessary.

6. Sharing of Personal Data

Personal data may be shared with:

  • Insurance companies
  • Payment service providers (e.g., banks, Stripe, MobilePay, PayPal, Wise)
  • Accounting service providers
  • Authorities (if legally required)
  • Website hosting provider

We do not sell personal data.

7. International Transfers

Personal data is primarily processed within the EU/EEA. If data is transferred outside the EU/EEA (e.g., via service providers), appropriate safeguards such as Standard Contractual Clauses are used.

8. Vehicle Tracking

The rental vehicle is equipped with a GPS tracking device.

Location data may be processed:

  • To protect the vehicle
  • To prevent misuse
  • In case of theft or contract violation

Location data is only accessed when necessary and is stored only as long as required for its purpose.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

  • Secure password-protected systems
  • Limited access to personal data
  • Secure storage of contracts
  • Encrypted payment processing via third-party providers

10. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion (where legally possible)
  • Restrict processing
  • Object to processing based on legitimate interest
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with the Finnish Data Protection Ombudsman Contact: tietosuoja@om.fi, https://tietosuoja.fi

11. Cookies

The website may use cookies for:

  • Basic website functionality
  • Analytics
  • Security

You can control cookie settings through your browser.

12. Contact

For any privacy-related questions or requests:

  • Joona Taskinen
  • Email: taskinenjoona@gmail.com
  • Phone: +358 50 4633 591